Terms of service

Welcome to House of Narayani. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

General

House of Narayani reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

Products & Services

We strive to display our products, colours, and details as accurately as possible. However, due to differences in screen settings and photography, slight variations in colour, texture, or appearance may occur.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Pricing

All prices listed on our website are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice.

House of Narayani reserves the right to correct any pricing errors, inaccuracies, or omissions at any time.

Orders

We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. Orders may be cancelled due to stock unavailability, payment issues, or other unforeseen circumstances.

Shipping

Shipping times provided are estimates only and may vary depending on location and courier delays. House of Narayani is not responsible for delays caused by shipping providers, customs, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information. We are not responsible for lost parcels due to incorrect addresses provided at checkout.

Exchanges & Returns

Please refer to our Return & Exchange Policy for details regarding exchanges, damaged items, and return conditions.

Intellectual Property

All content on this website, including images, logos, designs, text, graphics, and branding, is the property of House of Narayani and may not be copied, reproduced, or used without written permission.

Limitation of Liability

House of Narayani shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Privacy

Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell or share customer information with third parties except where necessary to fulfil orders or comply with legal obligations.